1. Use the technology, expertise and experience necessary to help our clients.

2. Act with ethics, citizenship, respect for all languages and cultures.

3. Be aware of all relevant updates which may impact our services.

4. Understand the needs of our clients and non-clients to provide knowledge and services that will add value.

5. Use of confidential information with due care.

6. Use all available resources to provide the best service possible.

7. Protect our reputation and our business relationships with employees, members, non-members and all market participants.

8. Offer our work and services to companies which operate lawfully.

9. Agility and quality in service delivery.

10. Provide reliability to all those related to the entity.